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Automation Solutions Consultant

2 months ago

Philadelphia, Pennsylvania, United States Thermo Fisher Scientific Full time
Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Overview

Thermo Fisher Scientific Inc. is in search of a dedicated and skilled Automation Solutions Consultant to become a vital part of our esteemed Engineering team.

In this role, you will have the unique opportunity to engage with cutting-edge technology and collaborate with exceptional professionals to advance research and drive technological progress.


Key Responsibilities:
  • Conduct installations, training sessions, and validations.
  • After the initial setup, deliver on-site training and showcase the complete solution tailored to the client's needs. Proactively follow up with clients to ensure their satisfaction.
  • Offer both telephone and on-site technical assistance for Mass Spectrometry instruments and assays.
  • Maintain accurate work records using Service Max.
  • Deliver technical presentations to potential collaborators, clients, or company personnel.
  • Provide on-call support, including occasional after-hours assistance as needed.
  • Offer comprehensive technical support and training to clients on automation platforms.

Qualifications:
  • Bachelor's Degree in a biological science is required.
  • A minimum of 2 years of experience with instrumentation in a laboratory or diagnostic setting is required.
  • Preferred: 2+ years in a technical support role.
  • At least 2 years of experience demonstrating technical product knowledge to address laboratory inquiries is preferred.
  • Clinical Laboratory Scientist or Medical Technologist credentials are preferred.
  • Experience with MALDI-TOF mass spectrometry and/or Liquid Handler instruments is preferred.
  • Exceptional analytical and problem-solving skills.
  • Strong communication and teamwork abilities.
  • Willingness to travel 50% of the time; up to 75% travel may be required, including occasional weekends and international trips.
  • A valid driver's license and a clean driving record are required.
  • A valid passport is necessary.

This Engineering position is based in the United States. Thermo Fisher Scientific Inc. is committed to fostering diversity and inclusion, embracing various experiences, backgrounds, and perspectives. We are an equal opportunity employer dedicated to providing reasonable accommodations to job seekers with disabilities.

Compensation and Benefits

The estimated salary range for this position is $66,000.00–$99,000.00.

This role may also qualify for a variable annual bonus based on individual, team, and company performance in accordance with company policy.

We provide a comprehensive Total Rewards package that our U.S. colleagues and their families can rely on, which includes:
  • A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours of paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.

For more information on our benefits, please visit our website.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.