Dental Office Support Specialist
15 hours ago
Job Summary
Main Street Children's Dentistry and Orthodontics is seeking a highly skilled Dental Receptionist to provide exceptional customer service and administrative support in our Aventura, Florida office.
The ideal candidate will have at least 1+ years of experience working as a Receptionist in a dental office, with strong communication skills and the ability to multitask and prioritize tasks effectively. Bilingual (Spanish/English) skills are required.
Responsibilities
- Provide exceptional customer service to patients and visitors, including greeting, signing in, scheduling appointments, and handling incoming phone calls.
- Respond to patient questions and concerns according to DCA policies.
- Answer telephones, schedule appointments, and maintain appointment books.
- Confirm appointments and follow up on no-shows/cancellations.
- Register patients, post charges, and process payments.
- Maintain a clean and friendly waiting area for patients.
Qualifications
- Experience working in a dental office.
- Knowledge of insurance plans (HMO/PPO), preferred.
- Excellent telephone answering skills.
- Exceptional customer service skills.
- Bilingual (Spanish/English) skills.
Estimated Salary: $45,000 - $55,000 per year, depending on experience.
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