Dental Office Support Specialist

15 hours ago


Aventura, Florida, United States Dental Care Alliance Full time

Job Summary

Main Street Children's Dentistry and Orthodontics is seeking a highly skilled Dental Receptionist to provide exceptional customer service and administrative support in our Aventura, Florida office.

The ideal candidate will have at least 1+ years of experience working as a Receptionist in a dental office, with strong communication skills and the ability to multitask and prioritize tasks effectively. Bilingual (Spanish/English) skills are required.

Responsibilities

  • Provide exceptional customer service to patients and visitors, including greeting, signing in, scheduling appointments, and handling incoming phone calls.
  • Respond to patient questions and concerns according to DCA policies.
  • Answer telephones, schedule appointments, and maintain appointment books.
  • Confirm appointments and follow up on no-shows/cancellations.
  • Register patients, post charges, and process payments.
  • Maintain a clean and friendly waiting area for patients.

Qualifications

  • Experience working in a dental office.
  • Knowledge of insurance plans (HMO/PPO), preferred.
  • Excellent telephone answering skills.
  • Exceptional customer service skills.
  • Bilingual (Spanish/English) skills.

Estimated Salary: $45,000 - $55,000 per year, depending on experience.



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