Implementation Engineer, North America
2 days ago
Proscia is a leading provider of digital pathology solutions, empowering healthcare professionals to accelerate the diagnosis and treatment of diseases. Our mission is to revolutionize the field of pathology by harnessing the power of technology and data analytics.
Job SummaryWe are seeking an experienced Implementation Engineer to join our North America Customer Experience team. As an Implementation Engineer, you will be responsible for delivering exceptional healthcare professional services to our customers, ensuring their successful implementation and adoption of our digital pathology solutions.
Key Responsibilities- Participate in project planning and execution, ensuring timely and successful customer deployments.
- Collaborate with Solution Architects to transform architecture and design into technical configurations.
- Configure customer technical specifications, integration requirements, and interface preferences during implementation.
- Resolve technical issues during installation phases for fast and efficient deployments.
- Collaborate with product and engineering teams to provide further support and advance feature requests.
- Review customer feedback, compile and analyze data, and recommend technical changes as appropriate.
- At least 5+ years of experience in enterprise IT solutions.
- Technical leader with a passion for improving processes and delivering exceptional customer experiences.
- Strong communicator with excellent interpersonal and problem-solving skills.
- Fluent in English.
At Proscia, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our office environment is designed to foster creativity, collaboration, and innovation, with a focus on delivering exceptional customer experiences.
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