Implementation Specialist, North America
5 days ago
Proscia is a pioneering company in the field of digital pathology, dedicated to accelerating the transformation of pathology from microscope to images. Our mission is to harness the power of data to revolutionize the way we approach cancer and improve human health.
The RoleWe are seeking an exceptional Implementation Engineer to join our team in North America. As a key member of our implementation team, you will be responsible for delivering exceptional healthcare professional services to our customers, ensuring their successful adoption of our platform.
Key Responsibilities- Participate in project planning, communication, integration, and installation for customer deployments.
- Collaborate with Solution Architects to transform architecture and design into technical configurations.
- Implement and deliver digital pathology solutions within agreed-upon timeframes.
- Configure customer technical specifications, integration requirements, and interface preferences during implementations.
- Resolve technical issues during installation phases for efficient deployments.
- Collaborate with product and engineering teams to provide further support and advance feature requests.
- Review customer feedback, analyze data, and recommend technical changes as appropriate.
- Technical expertise in Linux (RHEL, CentOS, or Ubuntu) and Windows operating systems, including scripting and shell environment experience.
- Familiarity with web-based application architecture and related networking concepts.
- Experience with AWS and Azure infrastructure as a service, including EC2, S3, and RDS.
- Knowledge of storage solutions such as Azure Blob, AWS S3, NFS, and containerized applications using Docker or Kubernetes.
- At least 5+ years of experience in enterprise IT solutions.
- Strong communication and business acumen skills, with the ability to articulate key value to customers.
- Fluent in English.
At Proscia, we prioritize our employees' happiness and well-being, offering competitive pay, savings, schedule, and insurance options. Our office environment fosters creativity and agility, with a focus on collaboration and innovation. We celebrate diversity and promote an inclusive culture, ensuring everyone feels valued and supported.
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Implementation Engineer, North America
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Philadelphia, Pennsylvania, United States Proscia Full timeAbout ProsciaProscia is a leading provider of digital pathology solutions, empowering healthcare professionals to accelerate the diagnosis and treatment of diseases. Our mission is to revolutionize the field of pathology by harnessing the power of technology and data analytics.Job SummaryWe are seeking an experienced Implementation Engineer to join our North...
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