Medical Records Technician

2 days ago

San Diego, California, United States Veterans Affairs, Veterans Health Administration Full time
Job Summary

This position is located in the Health Administrative Service (HAS) section at the San Diego VA Medical Center. The Release of Information (ROI) technician is responsible for disclosing health information in accordance with all laws and regulations governing authorization and disclosure of health information.

Responsibilities
  • Evaluate the adequacy of each completed authorization form.
  • Screen each request for information to determine urgency and assure that most urgent requests are completed first using established priority systems.
  • Personally greet veterans/visitors and assist them in determining the exact nature of the request and whether the information requested can be released.
  • Apply public laws, rules, regulations, and exclusions governing confidentiality of the medical record, including the Privacy Act, Freedom of Information Act, and 38 U.S.C. 7332 governing the release of records containing information regarding the treatment of or referral for drug and/or alcohol abuse, Sickle Cell Anemia, and infection with Human Immunodeficiency Virus (HIV).
  • Process all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
  • Evaluate the validity of each request.
  • Determine which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
  • Ensure that proper authorization exists before release is made.
  • Process the request to the requesting agency or individual.
  • Input all requests into the ROI computer package for logging and tracking of these requests.
  • Receive and direct callers and visitors.
  • Receive and/or give out forms and assist visitors and/or callers with the completion of forms or documents.
  • Respond to questions from patients concerning services.
  • Provide advisory and technical assistance to patients, administrative staff, and professional staff regarding release of information.
Requirements
  • Must be a U.S. Citizen.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).
Qualifications
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency: MRTs (ROI) must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f).
  • Experience and Education: One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.
  • OR, Education: An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management.
  • OR, Experience/Education Combination: Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.
Physical Requirements

Light lifting, under 15 lbs., moderate carrying, 15-44 lbs., reaching above shoulder, use of fingers, sitting and/or standing 4-6 hours; hearing, aid permitted.

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