Sales Account Executive

1 month ago

Anniston, Alabama, United States Border States Electric Full time

Company Overview
Border States Electric is a prominent player in the electrical supply distribution sector, recognized for its commitment to exceptional customer service and employee ownership. Our culture fosters empowerment, innovation, and responsiveness to customer needs.

Position Overview
This role is essential in supporting the Sales & Marketing Departments by managing customer account relationships effectively. The focus is on promoting our products and services to enhance sales opportunities while ensuring customer satisfaction.

Key Responsibilities

  • Achieve or surpass established sales and profit targets.
  • Develop and maintain customer relationships through various communication channels.
  • Conduct cold calls and qualify leads efficiently.
  • Create strategic account plans to meet sales goals.
  • Identify and transition medium potential accounts to higher potential segments.
  • Ensure high-quality customer support through effective follow-up and service delivery.
  • Provide timely responses to technical inquiries from customers.
  • Document cost savings relevant to assigned accounts.
  • Utilize marketing tools and company resources to support a comprehensive sales strategy.
  • Collaborate with preferred vendors to optimize sales potential.
  • Manage sales resources to maximize profitability across all products and markets.
  • Advise on the implementation of marketing strategies and plans.
  • Provide insights on customer needs regarding pricing, products, and service quality.
  • Contribute to pricing and purchasing strategies based on competitive analysis.

Qualifications
  • Bachelor's degree in business, sales, marketing, or a related field, or equivalent experience.
  • At least four years of experience in customer service, marketing, or sales.
  • Experience in electrical distribution and quotations is preferred.
  • Technical understanding of electrical systems.
  • Proficient in contract negotiation and public speaking.
  • Strong computer skills, including Microsoft Office and SAP.

Skills and Abilities
  • Deliver exceptional customer service consistently.
  • Exhibit excellent communication and interpersonal skills.
  • Demonstrate effective planning and organizational abilities.
  • Read and interpret electrical diagrams.

Additional Information
This job description outlines the primary duties and responsibilities of the position and is subject to change at the employer's discretion. Employees are expected to perform essential job functions with or without reasonable accommodation.

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