Patient Service Representative

5 days ago


San Diego, California, United States Imaging Healthcare Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Imaging Healthcare Specialists. As a Patient Service Representative, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Engage with Patients: Check patients in, handle payments, make appointment confirmation calls, and provide excellent customer service.
  • Interact with Referring Physician Offices: Communicate critical results, clarify ordering issues, and ensure seamless communication.
  • Improve Patient Care: Work closely with clinical staff to provide an outstanding patient experience and contribute to the improvement of patient care.
Requirements
  • Education: High school diploma or general education degree (GED); or one to three months related experience and/or training in customer service.
  • Technical Skills: Proficient in MS Office and EHR.
  • Availability: Looking for night and weekend availability.
Benefits
  • Competitive Compensation: $18 - $23 per hour.
  • Generous PTO: 4 weeks of paid time off for both part-time and full-time team members.
  • Comprehensive Benefits: Medical, dental, and vision coverage, HSA contribution, and 401k matching.
Company Culture

Imaging Healthcare Specialists is an Equal Opportunity Employer and is committed to creating a diverse and inclusive work environment. We value our team members and strive to provide opportunities for growth and development.



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