Customer Service Associate

22 hours ago


Minneapolis, Minnesota, United States Luxottica Group Full time

At Luxottica Group, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer service department, you will be responsible for answering customer calls in a timely and professional manner. This includes processing orders for plano and prescription products that are being returned, as well as correctly identifying and calculating discount amounts, restocking fees, and promotional code values.

The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. You will also be responsible for inspecting all inbound customer returned products for defects and/or incorrect prescriptions, and placing, tracking, and expediting customer orders if requested by the customer.

We estimate the salary for this role to be around $45,000 - $55,000 per year, based on national averages and industry standards. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.



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