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Insurance Customer Service Specialist

2 months ago


Atlanta, Georgia, United States Allstate Insurance Agency - Carmella Larkins Full time
Job Overview

An established Allstate Insurance Agency is in search of a dedicated and skilled professional to enhance their customer service and sales efforts. This role offers an exciting opportunity for individuals who are self-motivated and thrive in a dynamic environment. Candidates with a strong desire to succeed in the insurance industry are encouraged to explore this rewarding career path, which provides significant income potential and opportunities for personal growth.

Key Benefits:

  • Work schedule: Monday to Friday
  • Comprehensive training provided
  • Compensation structure includes base salary plus commission
  • Unlimited earning potential through commissions
  • Access to quality leads
  • Ongoing professional development
  • Supportive workplace culture
  • Opportunities for career advancement

Core Responsibilities:

  • Deliver exceptional customer service
  • Handle incoming customer inquiries
  • Perform policy evaluations
  • Process payments efficiently
  • Guide customers through the onboarding process for new policies
  • Identify opportunities for cross-selling and upgrading existing policies
  • Assist clients in safeguarding their assets with suitable insurance products
  • Contribute to community awareness regarding insurance needs
  • Educate potential clients on the importance of protecting their families and belongings

Qualifications:

  • Genuine interest in pursuing a career in insurance
  • No prior insurance experience necessary
  • Willingness to obtain required licenses for Property and Casualty and/or Life and Health insurance
  • Confident and motivated individual with the ability to work independently
  • Strong multitasking and follow-up skills
  • Excellent verbal and written communication abilities

Note: Each agency operates independently, and compensation structures may vary. The specifics of benefits and compensation will depend on the agency's policies and the candidate's experience.