Insurance Agent

3 weeks ago


Atlanta, Georgia, United States Fred Loya Insurance Full time
Fred Loya Insurance is seeking a highly motivated Insurance Agent - Customer Service Specialist to join our team.

**Job Summary:**
As an Insurance Agent - Customer Service Specialist, you will be responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. You will provide professional, courteous service to internal and external customers, answer questions regarding customers' policies, accept payments and process transactions, and follow up with customers on quotes, renewals, and cancellations.

**Responsibilities:**

  • Provide exceptional customer service to internal and external customers
  • Answer questions regarding customers' policies and provide clear explanations
  • Accept payments and process transactions in a timely and accurate manner
  • Follow up with customers on quotes, renewals, and cancellations to ensure timely and satisfactory service
  • Involved with marketing initiatives for new business development on an as-needed basis
  • Maintain a neat and clean work area and office
  • Perform FNOLs (vehicle inspections), take vehicle pictures, and complete bank run deposits
  • Other duties as assigned by management


**Requirements:**

  • Must be 18 years old
  • Bilingual (English/Spanish) a plus or required (depending on regional needs)
  • Business professional attire
  • High School diploma or equivalent
  • Full-time employment
  • Pass State Licensing Requirements
  • Good customer service skills
  • Good communication skills
  • Reliable transportation
  • Goal-oriented and self-motivated
  • Ability to approach potential clients and offer our services
  • Must be assertive and able to provide a first-rate experience for our customers


**Benefits:**

  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid sick days
  • Health, dental, vision, and life insurance plans available
  • 401K matching
  • Opportunity for rapid career growth and advancement
  • Performance evaluations every six months


**Work Environment:**
We are an equal opportunity employer and welcome applications from all qualified candidates. We offer a competitive salary and benefits package, as well as opportunities for career growth and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Estimated Salary:**
$40,000 - $60,000 per year, depending on experience.

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