Divisional Director of Resident Services

2 days ago

Wildwood, Florida, United States Sagora Senior Living Inc. Full time
Job Summary

Sagora Senior Living Inc. is seeking a highly skilled Divisional Director of Resident Services to provide regional clinical support to our Assisted Living and Memory Care community management in multiple states. This role will refine, standardize, and enhance our ability to provide outstanding resident care at all of our communities that provide care services for our senior residents.

The ideal candidate will have a strong background in nursing, with experience in regional nurse roles in Assisted Living/Memory Care. They will be responsible for conducting analysis to identify common themes, issues, or trends, and reporting to regional management at monthly conference calls any best practice suggestions or training that will assist to reduce frequency and severity.

The Divisional Director of Resident Services will also be responsible for planning and leading monthly training conference calls for nursing department supervisors, assisting Regional Directors in the creation, implementation, and maintenance of nursing policies and procedures, and traveling to communities to evaluate and recommend changes to processes, procedures, or personnel within nursing and resident care departments.

Key Responsibilities:

  • Receiving and reviewing all AL/MC resident issue or incident reports.
  • Conducting analysis to identify common themes, issues, or trends.
  • Reporting to regional management at monthly conference calls any best practice suggestions or training that will assist to reduce frequency and severity.
  • Planning and leading monthly training conference calls for nursing department supervisors.
  • Assisting Regional Directors in the creation, implementation, and maintenance of nursing policies and procedures.
  • Traveling to communities to evaluate and recommend changes to processes, procedures, or personnel within nursing and resident care departments.
  • Filling in temporarily as necessary with nurse delegation or nurse oversight when other options are not available.
  • Providing assistance and oversight on the preparation and response to state survey's and related resident care or nursing deficiencies.
  • Working with community resident services staff to ensure compliance with state regulatory requirements.
  • Completing RN Delegation responsibilities for medication passes at select communities.
  • Working with Regional Management, Risk Management, Human Resources, to identify ways to reduce care or medication related liability.

Requirements:

  • Must be located in Florida.
  • Must have RN with 1+ years Regional Nurse experience in Assisted Living/Memory Care.
  • Ability to travel nationwide with limited notice.
  • Management experience.
  • Excellent written and verbal presentation skills.
  • Knowledge of Quality Indicators.
  • Experience at handling state compliance issues and developing plans to address deficiencies.
  • Computer literacy in MDS and care plan development.
  • Experience in staff development and risk management.
  • Exposure to and some experience with Medicare/Medicaid compliance issues.
  • Experience in cost control and budget management.

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