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Customer Service Representative

3 months ago

Wildwood, Florida, United States TravelCenters of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at TravelCenters of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our travel centers.

Key Responsibilities
  • Provide courteous, efficient, and personalized service to customers, ensuring their needs are met and exceeded.
  • Process transactions accurately and efficiently using our point-of-sale (POS) system.
  • Maintain a clean and well-stocked food and beverage area, as well as a tidy and organized store environment.
  • Restock merchandise and supplies as needed, prioritizing tasks to meet store and management needs.
  • Adhere to safety guidelines and report any potential hazards or incidents to management.
  • Establish strong relationships with colleagues and leaders, fostering a positive and collaborative work environment.
What We're Looking For
  • A dedicated and enthusiastic individual who is passionate about delivering exceptional customer service.
  • Basic computer and POS knowledge, with experience in cash handling and sales a plus.
  • Excellent verbal communication skills and ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company match.
  • Vacation time and paid holidays.
  • Tuition reimbursement and opportunities for professional growth and advancement.
  • A wide range of discounts on technology, travel, food, and fuel.
Equal Opportunity Employer

TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and abilities.