Homeless Outreach Specialist

3 weeks ago

Los Angeles, California, United States HealthCHEC Full time

At HealthCHEC, we serve patients experiencing homelessness through a holistic approach to healthcare. Our innovative model combines medical care with housing support to ensure that individuals receive the comprehensive services they need to achieve stability and independence.



As a Homeless Outreach Specialist - Housing Navigator, you will play a critical role in our mission to improve the lives of vulnerable populations. Your primary responsibility will be to support members who are experiencing or at risk of experiencing homelessness in the Hollywood, CA area. This will involve building rapport with members, motivating behavioral changes, and connecting them with local resources and services.



Responsibilities will include:



Key Responsibilities


  • Rapport Building: Establish trust with members by sharing personal experiences and creating a safe space for open communication.
  • Behavioral Change Coaching: Empower members to develop strategies that minimize risks associated with common health conditions and behaviors.
  • Resource Navigation: Connect members to local, county, and state services, and follow up to ensure they receive the support they need.
  • Advocacy: Serve as a member advocate, delivering medications and other supplies as needed, and accompanying members to medical and social services appointments.
  • Self-Management Tools: Introduce tools and strategies to promote self-management and self-efficacy.
  • Documentation: Complete all required organization and health plan-specific documentation in a timely fashion.


This is a patient-facing role that requires excellent communication and interpersonal skills. You will work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care. The position is based in Hollywood, CA, and requires frequent travel to member locations.



Qualifications and Experience

To be successful in this role, you will need the following qualifications and experience:




  • Required Education: G.E.D./High School, plus 3+ years of work experience in a related field.
  • PREFERRED Education: Bachelor's degree, plus 1-2 years of work experience in a related field.
  • Direct Experience: Direct work experience, lived experience, training, or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
  • Relevant Experience: Other demonstrated relevant experience in similar community settings, such as working with other disadvantaged groups, and/or outreach.


Additional requirements include the ability to work in a dynamic, outdoor environment, work independently as well as part of a team, and maintain reliable transportation. A valid driver's license, automobile insurance, and clean driving record are also required.



Benefits

As a Homeless Outreach Specialist - Housing Navigator, you will be eligible for the following benefits:




  • Base Salary Range: $21.78 to $34.86 per hour
  • Annual Employee Bonus Program
  • Robust Wellness Program
  • Generous Paid-Time-Off (PTO)
  • 11 Paid Holidays per Year, plus 1 Additional Floating Holiday
  • Excellent 401(k) Retirement Saving Plan with Employer Match
  • Robust Employee Recognition Program
  • Tuition Reimbursement
  • An Opportunity to Become Part of a Team that Makes a Difference in Our Members' Lives


At HealthCHEC, we believe that everyone deserves access to comprehensive healthcare and supportive services. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you are passionate about making a difference in the lives of vulnerable populations, we encourage you to apply for this exciting opportunity.



HealthCHEC is an Equal Employment Opportunity and Affirmative Action workplace. We welcome applications from diverse candidates who share our commitment to improving the lives of our members.

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