Volunteer Program Manager

2 months ago

Anchorage, Alaska, United States Ancora Home Health & Hospice LLC Full time
Job Summary

Ancora Home Health & Hospice LLC is seeking a skilled Volunteer Program Manager to oversee and grow our hospice volunteer program. The ideal candidate will have a strong background in volunteer management, excellent communication skills, and the ability to work independently.

Key Responsibilities
  • Plan, coordinate, and supervise the delivery of all volunteer services.
  • Assign volunteers to services based on program needs and the volunteer's interests and skills.
  • Assess and monitor a record-keeping system that includes services delivered and actual time involved.
  • Recruit, interview, and onboard new volunteers.
  • Design and supervise the orientation and training of volunteers.
  • Monitor and evaluate volunteer performance.
  • Ensure compliance with hospice policies and procedures.
  • Plan and conduct volunteer support meetings and required education.
  • Prepare service reports as required by the Administrator.
  • Facilitate community awareness and support of the hospice volunteer program.
  • Maintain relationships with other program leaders.
  • Attend hospice IDG meetings and act as a liaison between volunteers and IDG team members.
  • Comply with hospice infection control policies and protocols.
  • Participate in in-service programs and present in-services as assigned.
  • Complete hospice training program.
  • Perform other duties as assigned by the Administrator.
Requirements
  • High school diploma.
  • Minimum 2 years of experience in a related field preferred; previous volunteer activity a plus.
  • Ability to complete the hospice training program upon hire.
  • Strong communication and interpersonal skills among different types of personalities.
  • Ability to exercise initiative and independent judgment.
  • Valid driver's license, clean driving record, and reliable automobile; proof of current automobile insurance.
  • Criminal background check clearance/fingerprint clearance.
  • Negative TB test required.
  • Current CPR certification.
Working Environment

The Volunteer Program Manager will work indoors in the agency office and in patient homes/care facilities. Travel to and from patients is required. Some community events may be required. The ideal candidate must be able to tolerate exposure to elements, including odors, blood, body fluids, and excrements, adverse environmental conditions, and hazardous materials.

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