Loss Prevention Customer Service Associate II TACOMA
5 days ago
We are seeking a highly motivated and detail-oriented Loss Prevention Customer Service Associate II to join our team at TJ Maxx. As a Loss Prevention Customer Service Associate II, you will be responsible for maintaining a safe and secure shopping environment for our customers, while also providing exceptional customer service.
Key Responsibilities- Maintain a proper and professional stance in the designated area at the front of the store
- Act as a visual deterrent to prevent potential loss/dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete Company approved uniform including a Body Worn Camera
- Greet customers appropriately, demonstrate courtesy and respect
- Establish and maintain a position at the front of the store or in a department
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all Company Policy and Procedure
- Document required incidents in AIIM Case Management
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
We offer a competitive salary and benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
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Tacoma, Washington, United States T.J. Maxx Full timeJoin Our Team as a Loss Prevention Associate at T.J. MaxxWe are seeking a highly skilled and customer-focused Loss Prevention Associate to join our team at T.J. Maxx. As a Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.Key Responsibilities:Provide exceptional customer service...
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Tacoma, Washington, United States T.J. Maxx Full timeJoin Our Team as a Loss Prevention Associate at T.J. MaxxWe are seeking a highly skilled and customer-focused Loss Prevention Associate to join our team at T.J. Maxx. As a Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.Key Responsibilities:Provide exceptional customer service...
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