IT Systems Integration Specialist
2 weeks ago
Convergence Networks is seeking a highly skilled Systems Integrator to join our team. As a Systems Integrator, you will be responsible for the accurate and timely completion of all projects assigned to you.
Key Responsibilities:- Interface with various environments and technologies across our customer base during the project lifecycle.
- Work closely with our Support Services and Business Services teams to ensure visibility on all project work.
- Complete project technical work on time and drive customer satisfaction.
- Attend project kick-off meetings, internal and external, and after-action review meetings regularly.
- 5+ years of relevant experience in a tiered environment.
- Excellent troubleshooting skills with IT and related hardware and software components.
- Strong knowledge and hands-on experience configuring, troubleshooting, optimizing, and managing Windows Operating Systems, Office 365, and other related technologies.
- Previous experience providing onsite and remote/phone support in a fast-paced, high-volume environment.
- Valid driver's license and access to a vehicle.
- Associate's degree or higher in Information Technology.
- Understanding of and a background in working within the IT managed services provider business model.
- Experience with ConnectWise, Kaseya, or other similar MSP tools and software.
- Professional IT certifications, such as MTA, MCSA, or MCSE.
- Award-winning, inclusive corporate culture.
- Competitive salary based on experience.
- Group health benefits plans, including a retirement plan.
- Education and certification reimbursement.
- Flexible schedule to fit your family's needs.
We are an equal opportunity employer and invite diversity in our applicants. Accommodations are available upon request for candidates taking part in all stages of the selection process.
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