Sales Consultant
2 days ago
Job Summary:
We are seeking a highly motivated and results-driven Sales Consultant to join our team at Auto Centers. As a Sales Consultant, you will be responsible for selling new and used vehicles to customers, providing exceptional customer service, and meeting sales targets.
Key Responsibilities:
- Meet and greet customers on the sales floor, determine their vehicle needs, and provide personalized recommendations.
- Explain the features and benefits of vehicles, demonstrate their operation, and suggest optional equipment for customers to purchase.
- Compute and quote sales prices, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicles on credit.
- Prepare sales slips or sales contracts, receive payment or obtain credit authorization, and arrange for delivery and registration of vehicles.
- Research availability of models and optional equipment using computer databases and perform other duties as assigned.
Requirements:
Knowledge, Skills and Ability Requirements:
- Customer Service - Manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance, and meet commitments.
- Oral Communication - Speak clearly and persuasively in positive or negative situations, listen and get clarification, respond well to questions, demonstrate group presentation skills, and participate in meetings.
- Business Acumen - Display orientation to profitability, demonstrate knowledge of market and competition.
- Cost Consciousness - Contribute to profits and revenue.
- Ethics - Treat people with respect, keep commitments, inspire the trust of others, work with integrity and ethically, and uphold organizational values.
- Attendance/Punctuality - Be consistently at work and on time.
- Initiative - Take independent actions and calculated risks, look for and take advantage of opportunities.
- Motivation - Set and achieve challenging goals, demonstrate persistence and overcome obstacles, measure self against standard of excellence, and take calculated risks to accomplish goals.
- Professionalism - Approach others in a tactful manner, react well under pressure, treat others with respect and consideration regardless of their status or position, accept responsibility for own actions, and follow through on commitments.
- Quantity - Meet productivity standards, complete work in a timely manner, strive to increase productivity, and work quickly.
- Language Ability:
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Math Ability - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Preferred Education/Experience:
An Associate's degree (A.A.) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or an equivalent combination of education and experience.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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