Sales Representative

3 weeks ago


Mattoon, Illinois, United States Auto Centers Full time
Job Title: Sales Consultant

Job Summary:

We are seeking a highly motivated and results-driven Sales Consultant to join our team at Auto Centers. As a Sales Consultant, you will be responsible for selling new and used vehicles to customers, providing exceptional customer service, and meeting sales targets.

Key Responsibilities:

  • Meet and greet customers on the sales floor, determine their vehicle needs, and provide recommendations.
  • Explain features and demonstrate the operation of vehicles in the showroom or on the road.
  • Suggest optional equipment and accessories to customers.
  • Compute and quote sales prices, including tax, trade-in allowance, license fee, and discount.
  • Prepare sales slips or sales contracts.
  • Receive payment or obtain credit authorization.
  • Arrange for delivery and registration of vehicles.
  • Research availability of models and optional equipment using computer databases.

Requirements:

  • Customer Service: Manage difficult or emotional customer situations, respond promptly to customer needs, and solicit feedback to improve service.
  • Oral Communication: Speak clearly and persuasively, listen and get clarification, respond well to questions, and demonstrate group presentation skills.
  • Business Acumen: Display orientation to profitability, demonstrate knowledge of market and competition.
  • Cost Consciousness: Contribute to profits and revenue.
  • Ethics: Treat people with respect, keep commitments, inspire trust, work with integrity and ethically, and uphold organizational values.
  • Attendance/Punctuality: Be consistently at work and on time.
  • Initiative: Take independent actions, calculated risks, and look for opportunities.
  • Motivation: Set and achieve challenging goals, demonstrate persistence, overcome obstacles, measure self against standards of excellence, and take calculated risks.
  • Professionalism: Approach others in a tactful manner, react well under pressure, treat others with respect and consideration, accept responsibility for own actions, and follow through on commitments.
  • Quantity: Meet productivity standards, complete work in a timely manner, strive to increase productivity, and work quickly.

Preferred Education/Experience:

An Associate's degree (A.A.) or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training, or an equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include color vision. While performing the duties of this Job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.



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