Care Facilitator
4 weeks ago
Job ID: 45260
Positions Location: East Lansing, MI
Job Description
General Purpose of Job:
The Care Facilitator will play a crucial role in the ambulatory care management redesign for Sparrow Medical Group (SMG) practices. This position will require someone who is adaptable and can juggle coverage in a local practice, while also taking on a new role as a centralized resource within the Population Health Service Organization (PHSO).
This position will involve coordinating low-to-moderate risk transitional care management (TCM) outreach, implementing standardized social determinants of health (SDOH) screening, and overseeing a small group of staff in the future.
Common Duties and Responsibilities:
The Care Facilitator will be responsible for:
- Providing Self-Management education and support to care team members, patients, and families
- Educating and supporting office staff in providing Care Coordination
- Developing and maintaining an effective professional working relationship with all patients, families, physicians/providers, and healthcare team members
- Coordinating care with payer case managers for patients with complex or catastrophic conditions
- Developing, recommending, and implementing a plan to address the problems and needs identified in the assessment
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader.
The Care Facilitator will be responsible for:
- Providing individual or group counseling/coaching as appropriate
- Developing and maintaining an effective professional working relationship with specialists and facilities
- Facilitating follow-up with patients discharged from the hospital or Emergency Department as needed
- Screening selected cases to identify needed services and interventions
- Working with office staff as part of an Interdisciplinary Team to develop and implement a plan that addresses problems and needs identified in the assessment
Requirements:
The ideal candidate will have:
- A current Michigan license as a Registered Nurse
- National case management certification - preferred
- Minimum of three (3) years acute care clinical experience as a registered nurse
- Minimum One (1) year case management experience
Specialized Knowledge and Skills:
The Care Facilitator will require:
- Excellent clinical knowledge, skills, and judgment
- Excellent communication skills that include emotional intelligence, relationship building, negotiation, conflict resolution, persuasion, marketing, and patient advocacy
- Comprehensive case management assessment skills, with the ability to proactively and creatively problem solve
- Ability to prioritize, organize, handle many tasks simultaneously, work autonomously, and manage time
Work Environment:
The Care Facilitator will work in a fast-paced environment, requiring adaptability and flexibility. The ideal candidate will be able to work in a team environment, communicate effectively, and prioritize tasks to meet deadlines.
Benefits:
The Sparrow Health System offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to the Sparrow Health System website.
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