Care Facilitator

4 weeks ago


Lansing, Michigan, United States Sparrow Health System Full time
Job Opportunity

Job ID: 45260

Positions Location: East Lansing, MI

Job Description

General Purpose of Job:

The Care Facilitator will play a crucial role in the ambulatory care management redesign for Sparrow Medical Group (SMG) practices. This position will require someone who is adaptable and can juggle coverage in a local practice, while also taking on a new role as a centralized resource within the Population Health Service Organization (PHSO).

This position will involve coordinating low-to-moderate risk transitional care management (TCM) outreach, implementing standardized social determinants of health (SDOH) screening, and overseeing a small group of staff in the future.

Common Duties and Responsibilities:

The Care Facilitator will be responsible for:

  • Providing Self-Management education and support to care team members, patients, and families
  • Educating and supporting office staff in providing Care Coordination
  • Developing and maintaining an effective professional working relationship with all patients, families, physicians/providers, and healthcare team members
  • Coordinating care with payer case managers for patients with complex or catastrophic conditions
  • Developing, recommending, and implementing a plan to address the problems and needs identified in the assessment

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader.

The Care Facilitator will be responsible for:

  • Providing individual or group counseling/coaching as appropriate
  • Developing and maintaining an effective professional working relationship with specialists and facilities
  • Facilitating follow-up with patients discharged from the hospital or Emergency Department as needed
  • Screening selected cases to identify needed services and interventions
  • Working with office staff as part of an Interdisciplinary Team to develop and implement a plan that addresses problems and needs identified in the assessment

Requirements:

The ideal candidate will have:

  • A current Michigan license as a Registered Nurse
  • National case management certification - preferred
  • Minimum of three (3) years acute care clinical experience as a registered nurse
  • Minimum One (1) year case management experience

Specialized Knowledge and Skills:

The Care Facilitator will require:

  • Excellent clinical knowledge, skills, and judgment
  • Excellent communication skills that include emotional intelligence, relationship building, negotiation, conflict resolution, persuasion, marketing, and patient advocacy
  • Comprehensive case management assessment skills, with the ability to proactively and creatively problem solve
  • Ability to prioritize, organize, handle many tasks simultaneously, work autonomously, and manage time

Work Environment:

The Care Facilitator will work in a fast-paced environment, requiring adaptability and flexibility. The ideal candidate will be able to work in a team environment, communicate effectively, and prioritize tasks to meet deadlines.

Benefits:

The Sparrow Health System offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to the Sparrow Health System website.


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