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Facilities Operations Manager
1 month ago
We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at IAC. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our headquarters building, including all aspects of building management, maintenance, and services.
Responsibilities:- Oversee all maintenance programs relating to the interior and exterior of the property, ensuring accurate and timely completion of site-specific documentation and reports.
- Manage the cost-efficient and timely management of facilities functions, including trades and service providers, for day-to-day operations and maintenance management.
- Respond promptly and positively to requests from building tenants and occupants, overseeing facilities work order system tickets to ensure prompt resolution of issues.
- Assist with managing annual building operations and facilities budget, including code and processing of monthly invoices.
- Maintain all 3rd party vendor relationships, including janitorial, food service, landscape services, maintenance, etc.
- Assist Director, Facilities with space planning of corporate offices, including working with corporate and business units to understand growth, manage restacks, and evaluate storage needs.
- Work closely with the Corporate Events department in the management of all in-house and third-party events, including scheduling, set-up, and building support requirements.
- Assist Director, Facilities with managing special projects for facilities and building operations, including implementation of new technologies.
- Manage vendor COIs to keep insurance up to date.
- Assist in ensuring compliance with local, state, and federal regulations, and maintain up-to-date building documentation and certifications.
- Conduct thorough walk-throughs of the facility on a daily basis for appearance, non-functioning equipment, and other discrepancies within the space.
- Provide 1:1 support and spot check floors and team throughout the day, maintaining procedures and guidelines to improve efficiencies for facilities, mailroom, and internal events operations.
- Operate with a sense of urgency to correct issues that impact our employee population.
- Be available during off-hours to respond to building emergencies.
- Technical Proficiency
- Building Systems & Operations
- Problem-solving and decision-making abilities to address complex facility management challenges
- Minimum of 7 years' experience in facilities management & operations, including all facets of property operation and building management with at least 3 years in a supervisory role.
- Experience with critical system environments, computer-based building control systems, mechanical and electrical systems operations, and maintenance. CMMS/Work Order Management experience preferred.
- College degree and/or advanced degree. Industry certifications preferred.
- Experience managing variety of staff including custodial and engineering.
- Ability to effectively communicate complex processes and recommendations.
- Knowledge of mechanical and electrical engineering principles.
- Proficiency in Microsoft Office Suite products, CMMS, Angus, Automated Logic, BMS.
- Experience in Facilities Projects; estimating, scheduling, general contracting, sub-contracting, risk assessment/management and project closeout.
- Leadership and proficient verbal and written communication skills with the ability to communicate with all levels of internal and external team members.
- Proven ability to multi-task, problem-solve and manage time, individually and across teams.
- Outstanding organizational and follow-through skills.
- Self-motivated with excellent time-management skills. Able to respond quickly and effectively to any scenario.
- Monitors and maintains mechanical and Life Safety systems including HVAC, Electrical, Plumbing, Fire Safety Systems, elevators and emergency power
