Customer Service Representative

1 week ago

Lacey, Washington, United States Chevron Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a safe and clean environment, and maintaining a positive work attitude.

Key Responsibilities
  • Provide courteous and professional service to customers, vendors, and community members.
  • Maintain a neat appearance and good personal hygiene in compliance with CSI image standards.
  • Support and follow established safety, security, quality guidelines, and CSI policies, procedures, and programs.
  • Preserve the safety of self, fellow employees, and others in the work location by utilizing the CSI Loss Prevention process.
  • Ensure food safety hygiene in accordance with county regulations.
  • Follow federal law and company standards on carding customers for age-restricted products.
  • Work professionally with vendors and contractors.
  • Regular and punctual attendance is expected.
Requirements and Qualifications
  • Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise exceptional judgment.
  • Ability to work both independently and in team settings.
  • Must possess required up-to-date food handling certificates, as required by law.
Benefits
  • Full-time and part-time shifts available.
  • Direct deposit with competitive weekly pay.
  • Health and wellness packages available for purchase.
  • Education reimbursement program.
  • Shift differential pay for select shifts and job titles.
  • Management bonus program.
  • Loyalty service time program.
  • Commuter benefit program.

Chevron Stations Inc. (CSI) is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, gender expression, national origin, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information, or other status protected by law.

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