Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Good4U Crew, you will be responsible for providing exceptional customer service, handling cash transactions, and supporting various departments within the store.
Key Responsibilities:
- Provide world-class customer service to ensure a positive shopping experience
- Process cash transactions accurately and efficiently
- Support various departments, including stocking, greeting, and promoting special events
- Participate in our Nutrient to Know About program to educate customers on nutrition and wellness
Requirements:
- Strong communication and interpersonal skills
- Previous retail experience, preferably in a customer-facing role
- Cash handling and basic math skills
- Ability to pass food safety training courses and certifications
- Attention to detail and ability to manage changing priorities
Benefits:
- Birthday bonus pay
- Vitamin bucks (up to $2,080 earned as store credit annually)
- Holiday pay for 5 holidays
- Paid time off (sick days and vacation) that increases with tenure
- Paid nutrition education
- Good4U Crew Member discount
- {N}power program (customer appreciation and rewards program)
- Regular, scheduled pay increases
- Advancement opportunities and career development
- Health and wellness program
- Employee assistance program (EAP)
- Employee referral program
Physical Demands:
- Must be able to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
- Must be able to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
Environmental Requirements:
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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