Customer Service Representative

4 weeks ago


Incline Village, Nevada, United States Hyatt Vacation Ownership Full time

At Hyatt Vacation Ownership, we're seeking a Customer Service Representative to join our team. As a key member of our Guest Services team, you'll be responsible for providing exceptional service to our owners and guests. Your primary focus will be on ensuring a seamless and enjoyable experience for our guests, from check-in to check-out.

Key Responsibilities:

  • Provide exceptional customer service to owners and guests, responding to their needs and resolving any issues that may arise.
  • Assist with check-in and check-out processes, ensuring a smooth and efficient experience for our guests.
  • Answer phone calls and respond to guest inquiries in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and service delivery.

Requirements:

  • Available to work a variety of shifts, including weekends and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.


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