Guest Services Ambassador

2 weeks ago


Incline Village, Nevada, United States HYATT Hotels Full time
Role Summary:
As a Guest Services Host at Hyatt Hotels, you will be the face of our hospitality team, ensuring a seamless and memorable experience for our guests. Your exceptional communication skills and warm demeanor will make every guest feel welcome and valued.

Key Responsibilities:
  • Collaborate with Bell Attendants to provide efficient and personalized luggage handling and escort services.
  • Engage guests in meaningful conversations, offering tailored recommendations for hotel amenities and local attractions.
  • Facilitate a smooth check-in and check-out process, addressing all guest needs with a smile.
  • Maintain a strong presence in the hotel lobby and other guest areas, providing assistance and information as needed.
  • Exemplify the highest standards of hospitality and service in every guest interaction.

Requirements:
  • A genuine passion for delivering exceptional guest experiences in a fast-paced environment.
  • Refined verbal communication skills, with the ability to convey information clearly and warmly.
  • Experience in customer service or hospitality is preferred, but not required.
  • Ability to work flexible hours, including weekends and holidays.
  • A professional demeanor, with a friendly and approachable manner.

What You'll Love About Us:
  • A dynamic work environment where you can make a real difference in the lives of our guests.
  • Opportunities for career advancement and personal growth within a global hospitality leader.
  • A supportive team atmosphere where hard work is recognized and rewarded.
  • A competitive benefits and compensation package.

Why Now?
Hyatt is committed to delivering exceptional guest experiences and service standards. We're seeking a dedicated Guest Services Host to join our team and contribute to our mission of outstanding hospitality. If you're passionate about service and ready for a rewarding challenge, we're excited to welcome you.

Apply Now
Ready to start your journey with Hyatt as a Guest Services Host? Apply today and join a team that is dedicated to making every guest's stay unforgettable. We look forward to your application and the unique contributions you will bring to our team.

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