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Mobile Dental Receptionist Float Specialist

2 months ago

San Marcos, California, United States TrueCare Full time

Job Summary:

TrueCare is seeking a highly skilled and bilingual Mobile Dental Receptionist Float Specialist to join our team. As a key member of our mobile dental team, you will be responsible for providing exceptional patient care and administrative support while driving our state-of-the-art mobile clinic to various locations.

Key Responsibilities:

  • Perform pre-trip inspections and drive the mobile unit to all scheduled events
  • Maintain vehicle cleanliness, including waste removal coordination and washing
  • Arrange for maintenance and fueling of the mobile unit
  • Maintain contact with site supervisors and update them about any changes in schedule
  • Ensure all necessary paperwork, including patient registration and FACT sheets, is complete and accurate
  • Adhere to HIPAA guidelines
  • Screen patients and obtain proof of income according to TrueCare protocol
  • Check in patients and verify patient information and payment source
  • Accept payments and follow accounting procedures
  • Answer incoming calls, address inquiries, and take detailed messages
  • Float to clinics in need when the mobile unit is not in service

Requirements:

  • High school diploma or equivalent
  • Safe driving and on-time operation of the mobile unit
  • Minimum 2 years of administrative/clerical experience
  • Familiarity with medical and/or dental terminology
  • Knowledge of professional and ethical standards of healthcare delivery
  • Computer proficiency, particularly with the Microsoft Office suite, including Outlook and Word, and with electronic health record data entry
  • Bilingual in English and Spanish
  • Valid California Class C Driver's License (in good standing for the past three years)

Preferred Qualifications:

  • Associate's degree in business/office administration, healthcare administration, or a related field
  • Medical and/or dental receptionist office experience
  • Experience working in a community health clinic setting

Benefits:

  • Competitive compensation
  • Low-cost health, dental, vision, and life insurance
  • Three weeks of paid time off and 10 paid holidays
  • Tuition reimbursement and employee assistance program

Equal Employment Opportunity:

TrueCare is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law.