Field Service Engineer
2 weeks ago
Pace Life Sciences is a leading provider of technical services to the pharmaceutical and biopharmaceutical industries.
We advance the science of our customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support.
Job DescriptionAs a Field Service Engineer - HPLC Specialist, you will be responsible for providing technical solutions and advanced level of instrument support services to our customers.
You will work with a variety of analytical instrumentation, including GC, GC/MS, LC, LC/MS, IC, and Dissolution.
Our team has an extensive training program for new employees, as well as ongoing training to maintain the capabilities of our service staff.
Key Responsibilities- Perform instrument preventive maintenance, installation, repair, and performance testing
- Install, configure, and troubleshoot application software
- Provide on-site and remote customer support
- Provide technical training on analytical systems
- Ensure regulatory compliance
- Maintain positive relationships with customers
- BS degree in chemistry or related science
- Equipment service experience, highly preferred
- Experience working with chromatography systems (HPLC, UHPLC, LCMS, GC, GCMS, IC)
- LC/MS or LC/MS/MS experience, preferred
- Strong customer service skills
- Able to travel up to 25 percent
Pace Life Sciences offers a comprehensive benefits package, including:
- 80 hours of paid vacation per year
- 7 paid holidays per year
- 2 floating holidays per year
- 40 hours paid sick time per year
- Paid bereavement leave
- 8 hours paid volunteer time per year
- Medical, dental, vision, and life insurance
- 401(k) and ROTH 401(k) with company match
- Employee referral bonus
- Employee assistance program
- Tuition reimbursement program
- Employee recognition program
Pace Life Sciences is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws.
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