Customer Service Representative

1 week ago


Portland, Oregon, United States Test Equipment Distributors Full time

Job Summary: We are seeking a highly skilled Customer Care Representative to join our team at Test Equipment Distributors. As a key member of our Customer Care Department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and requests in a timely and professional manner.
  • Provide quotes and pricing information to customers as needed.
  • Enter sales orders into our SAGE100 database and maintain accurate records.
  • Follow up with customers and vendors to resolve any issues or concerns.
  • Update customer information in our CRM and SAGE100 databases.
  • Perform other duties as assigned by management.

Requirements:

  • Excellent communication and interpersonal skills.
  • Knowledge of MS Office and SAGE100 software.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High school diploma or equivalent required; associate's degree preferred.
  • Minimum of 2 years customer service experience.

Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and more.



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