Customer Service Representative

1 month ago


Portland, Oregon, United States Hertz Full time

We are seeking a skilled Customer Service Representative to join our team at Hertz. As a key member of our customer-facing team, you will be responsible for providing world-class service to our customers, ensuring their rental car needs are met, and building strong relationships through effective communication and sales support.

Key Responsibilities:

  • Consult with customers on their rental car needs and provide personalized solutions
  • Provide exceptional customer service and sales support to drive customer satisfaction
  • Build rapport with customers and upsell additional features and benefits

Requirements:

  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong sales and negotiation skills

About Hertz:

Hertz is one of the largest airport general use vehicle rental companies in the world, operating in over 9,700 locations across North America, Europe, and other regions. We are committed to providing exceptional customer service and driving customer satisfaction through our team members.

EOE Statement:

Hertz is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment where all employees feel valued and empowered to succeed.



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