Practice Director, Cleveland Heights

6 days ago


Cleveland, Ohio, United States University Hospitals Urgent Care Full time
Job Summary

University Hospitals Urgent Care is seeking a seasoned Practice Director to lead our Cleveland Heights location. As a key member of our team, you will be responsible for overseeing the clinical and administrative operations of our urgent care center.

Key Responsibilities
  • Lead Clinical and Administrative Teams: Foster a collaborative environment that promotes exceptional patient care, customer service, and operational excellence.
  • Develop and Implement Operational Strategies: Create and execute plans to meet or exceed annual budget and key performance indicators.
  • Manage Center Vision and Goals: Develop and communicate annual center objectives and ensure alignment with the University Hospitals Urgent Care mission.
  • Partner with Clinical Operations Director: Collaborate to ensure clinical standards, regulatory requirements, and operational workflows support the University Hospitals Urgent Care mission.
  • Manage Staffing and Performance: Develop and manage monthly work schedules, conduct timely performance evaluations, and provide professional development coaching to direct reports.
  • Ensure Regulatory Compliance: Ensure clinical and administrative teams perform assigned responsibilities in accordance with University Hospitals Urgent Care policies and regulatory requirements.
  • Develop Marketing Strategies: Partner with the marketing and public relations department to develop center-level marketing initiatives.
  • Support Organizational Goals: Align with the University Hospitals Urgent Care vision and mission through active leadership, innovation, collaboration, and living the core values.
Requirements
  • Leadership Experience: At least 3 years of leadership experience in a healthcare setting.
  • Urgent Care Experience: Experience in urgent care and occupational medicine preferred.
  • Marketing Experience: 1 year of marketing experience in healthcare preferred.
  • Education: High School diploma or equivalent.

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