Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Member Engagement Advisor to join our team at CommonWealth One Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.
Key Responsibilities:- Provide accurate and efficient handling of member transactions, including answering calls and greeting members in a courteous and professional manner.
- Offer product and service information to existing and prospective members, identifying cross-sell opportunities and facilitating the resolution of member issues.
- Meet department promotional goals, including First Mortgage & Investment referrals, and perform administrative tasks to complete member transactions.
- Conduct outbound calling to follow up on new member accounts and acquire new member loan business, ensuring compliance with all applicable federal regulations.
- One to three years of related work experience within a Call Center in retail sales and/or financial services environment.
- High school education or GED, required. Branch experience for a financial institution, preferred.
- Strong written, verbal, and interpersonal communication skills, with a focus on problem-solving and conflict resolution.
- PC skills, including Microsoft Office and banking platforms.
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and advancement.
CommonWealth One Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
-
Customer Service Representative
4 weeks ago
Harrisonburg, Virginia, United States Sentara Healthcare Full timeCustomer Service RepresentativeSentara Healthcare is seeking a highly skilled Customer Service Representative to join our Clinical Access Centralized Scheduling Department. As a key member of our team, you will be responsible for handling incoming calls, addressing eligibility, claim, and payment issues, and performing patient scheduling and referral...
-
Customer Service Representative
4 weeks ago
Harrisonburg, Virginia, United States Sentara Full timeCustomer Service RepresentativeSentara is seeking a highly skilled Customer Service Representative to join our Clinical Access Centralized Scheduling Department. As a key member of our team, you will be responsible for handling incoming calls, addressing eligibility, claim, and payment issues, and performing patient scheduling and referral work.Key...
-
Customer Service Representative
4 weeks ago
Harrisonburg, Virginia, United States Domino's Pizza LLC Full time**About Us**At Domino's Pizza LLC, we're proud to be a locally owned company dedicated to our team members and our community. Our commitment to operational excellence and exceptional sales has earned us recognition nationwide. We're fortunate to have some of the industry's best as part of our team.**Our Mission**We strive to provide the best pizza experience...
-
Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Packaging Corporation of America Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesReceive, process,...
-
Customer Service Representative
6 days ago
Harrisonburg, Virginia, United States U-Haul Full timeJob Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals and inventoryMove...
-
Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Packaging Corporation of America Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries regarding product...
-
Customer Service Representative
2 days ago
Harrisonburg, Virginia, United States Sentara Healthcare Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sentara Healthcare. As a key member of our customer service team, you will be responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or patient scheduling, referral issues.Key Responsibilities:Handle incoming calls to...
-
Customer Service Representative
1 week ago
Harrisonburg, Virginia, United States Domino's Pizza LLC Full timeJoin Our Team at Domino's Pizza LLCWe are a locally owned company dedicated to our team members and our community. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis.About the RoleAs a Customer...
-
Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Domino's Pizza LLC Full timeJoin Our Team at Domino's Pizza LLCWe are a locally owned company dedicated to our team members and our community. Our award-winning stores and people are continuously recognized nationwide for operational excellence and exceptional sales. This is a direct result of the loyalty and pride our team members exhibit on a daily basis.Our company is truly...
-
Customer Service Representative
1 week ago
Harrisonburg, Virginia, United States Sentara Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Clinical Access Centralized Scheduling team at Sentara Healthcare. As a key member of our team, you will be responsible for handling incoming calls, addressing eligibility, claim, and payment issues, and performing patient scheduling and referral...
-
Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Sentara Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sentara Health-Rockingham Memorial Hospital. As a key member of our contact center, you will be responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or patient scheduling, referral issues.Key Responsibilities:Handle...
-
Customer Service Representative
1 month ago
Harrisonburg, Virginia, United States The GIANT Full timeAbout The GIANT CompanyThe GIANT Company is a leading retail organization dedicated to providing exceptional customer experiences and building strong families and healthy communities. We serve millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
4 weeks ago
Harrisonburg, Virginia, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
6 days ago
Harrisonburg, Virginia, United States United States Cold Storage Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Account Specialist to join our team at United States Cold Storage. As a key member of our Customer Service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met in a timely and efficient manner.Key ResponsibilitiesProcess...
-
Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Hang 10 Car Wash Full timeJob Title: Customer Service Team PlayerWe are seeking a highly motivated and customer-focused individual to join our team at Hang 10 Car Wash. As a Customer Service Team Player, you will be responsible for delivering exceptional guest experiences and driving sales of our monthly Shaka Club memberships.Key Responsibilities:Welcome guests using the Hang 10...
-
Customer Service Representative/Scheduler
4 weeks ago
Harrisonburg, Virginia, United States Sentara Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative/Scheduler to join our team at Sentara. As a key member of our Clinical Access Centralized Scheduling Department, you will be responsible for handling incoming calls and providing exceptional customer service to patients and healthcare providers.Key...
-
Customer Service Representative/Scheduler
4 weeks ago
Harrisonburg, Virginia, United States Sentara Full timeJob SummaryAs a Customer Service Representative/Scheduler at Sentara, you will be responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or to address and perform patient scheduling and referral work. This is a full-time day shift position, Monday through Friday, between the hours of 8:00am-5:30pm.Key...
-
Senior Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Arconic Full time**Job Summary**We are seeking a highly skilled Senior Customer Service Representative to join our Kawneer business located in Harrisonburg, VA. As a Senior CSR, you will be responsible for engaging with our customers via email and phone to coordinate orders. With 5 years of experience in a corporate customer service role, you will be able to effectively...
-
Customer Service Representative/Scheduler
4 weeks ago
Harrisonburg, Virginia, United States Sentara Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative/Scheduler to join our team at Sentara. As a key member of our Clinical Access Centralized Scheduling Department, you will be responsible for handling incoming calls and providing exceptional customer service to patients and healthcare providers.Key...
-
Customer Service Representative
1 week ago
Harrisonburg, Virginia, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...