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Customer Service Representative

2 months ago


Milwaukee, Wisconsin, United States Qonten Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Qonten. As a key member of our customer support team, you will be responsible for providing exceptional service to our policyholders, addressing their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide world-class customer service to policyholders via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Offer additional products and services to policyholders to meet their needs
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on product knowledge and regulatory requirements

Requirements:

  • 6 months of customer service experience
  • Property & Casualty license (or ability to obtain during training)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.