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Global Partner Manager

2 months ago


Austin, Texas, United States ServiceNow Full time
Unlock Global Partnership Opportunities

ServiceNow is seeking a seasoned Global Partner Manager to drive growth, manage, and enhance our partnerships across a diverse portfolio of global partners. As a key member of our Global Partner Management team, you will play a critical role in developing joint value propositions and executing comprehensive Go-To-Market (GTM) plans, focusing on resale and Service Provider (SP) routes to market.

Key Responsibilities:
  • Lead and manage a portfolio of key global partners, including Dell, EPAM, TEKsystems, HP Enterprise, and Globant, to develop and maintain strong trusted advisor relationships and mutual growth strategies.
  • Drive incremental, profitable, and sustainable revenue streams through GTM initiatives across the resell and Service Provider routes to market, achieving global sales quotas quarterly and annually.
  • Develop and execute comprehensive joint GTM business plans with each partner, leveraging executive alignment, business planning, flawless execution, and rigorous data-driven governance.
  • Qualify, develop, and execute new sales opportunities, manage ongoing revenue streams through effective pipeline management, sales forecasting, negotiation, and deal closure.
  • Position and advocate partner capabilities across ServiceNow stakeholder groups and promote ServiceNow's value proposition to partners and joint customers, driving awareness among ServiceNow Field AEs on the differentiation of partners to enable informed customer recommendations.
  • Ensure ongoing partner satisfaction and drive additional revenue streams through continuous account management, becoming a trusted advisor by understanding partners' growth initiatives and the relevance of ServiceNow to their success.
Requirements:
  • Demonstrated track record of consistent quota attainment, over-achievement, and generating new revenue opportunities, with proven skills in managing the sales process effectively, including engaging directly in the sales cycle for joint 'must-win' pursuits and facilitating joint engagement as needed.
  • Strong strategic thinking with excellent analytical and financial planning capabilities, proficient in building Go-To-Market (GTM) plans for channel and partner organizations, with outstanding sales, communication, collaboration, and organizational skills, coupled with exceptional program management abilities and a proven track record of driving measurable outcomes.
  • Deep understanding of Global System Integrators, Resellers, and Independent Software Vendors landscapes, good knowledge of ServiceNow's value proposition and transformational operating model principles, and adept at internalizing and promoting the global ServiceNow GPC mission and driving partner practices, initiatives, and priorities effectively.

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.

ServiceNow is an equal opportunity employer and is committed to creating an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, please contact us for assistance.