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Area Operations Manager

2 months ago

Minneapolis, Minnesota, United States Ironwatch Security Full time

Are you passionate about leading teams and driving operational success?

Ironwatch Security is a leading name in the security industry, committed to excellence and integrity. We are seeking a dynamic and results-driven individual to take on the role of District Operations Leader. In this position, you will be instrumental in overseeing multiple locations, ensuring that each operates at peak efficiency while adhering to our core values.

Key Responsibilities:

  • Lead and mentor a team of managers, fostering a culture of operational excellence through effective training and performance management.
  • Participate in strategic planning and contribute to business meetings to align district goals with company objectives.
  • Evaluate and enhance conflict resolution strategies among management, promoting open communication across all levels.
  • Collaborate with human resources on district-related investigations and assist in decision-making processes.
  • Oversee a minimum of six locations, partnering with regional leadership on hiring, promotions, and performance evaluations.
  • Ensure compliance with all brand standards and government regulations across all district locations.
  • Work closely with senior management on site selection and budget planning for new locations.
  • Monitor key performance indicators such as sales, labor, and service quality, collaborating with managers to identify operational improvements.
  • Develop strategies with managers to enhance brand visibility and community engagement.
  • Take on additional responsibilities as assigned to support the district's success.

Qualifications:

  • A minimum of five years of leadership experience in a multi-unit management role, preferably in the restaurant or service industry.
  • Proven track record in managing multiple locations within a fast-paced environment.
  • Willingness to relocate is advantageous.

Essential Knowledge and Skills:

  • Strong understanding of restaurant operations, including back-of-house processes and point-of-sale systems.
  • Comprehensive knowledge of industry practices and procedures.
  • Intermediate to advanced budgeting skills and financial acumen.
  • Ability to make informed decisions and prioritize tasks effectively.
  • Proficient in training and delegating responsibilities to ensure team success.
  • Exceptional communication and negotiation skills, with the ability to influence and motivate staff.
  • Demonstrated capability to implement strategic initiatives and manage multiple projects simultaneously.
  • Ability to work collaboratively in a team-oriented environment.

Physical Requirements:

  • Ability to lift and move items weighing up to 50 lbs.
  • Capacity to stand or sit for extended periods.
  • Physical agility to perform various tasks including reaching, bending, and carrying.
  • Proficient in using office equipment and technology.

Additional Requirements:

  • Exempt leaders are expected to manage their time effectively to meet operational needs, typically requiring a minimum of 50 hours per week.
  • Availability to support operations that run 13-16 hours a day, seven days a week.
  • Willingness to travel as necessary for business needs.
  • Possession of a valid driver's license and a satisfactory driving record.
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Education:

  • Bachelor's degree or equivalent experience preferred.
  • High School Diploma or GED required.

Certifications:

  • Food Safety Certification (requirements may vary by location).
  • Food Handler's Certification.