Operations Manager

3 days ago

Minneapolis, Minnesota, United States Minneapolis Downtown Council Full time
Job Overview

The Minneapolis Downtown Improvement District (DID) is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for planning, implementing, and overseeing maintenance, greening, and other operational efforts within the 120 Block District boundaries.

This is a full-time position that requires excellent administrative skills, customer service, and interpersonal skills. You will work collaboratively with the public and private sector to provide services that improve the vitality and maintain the condition of Downtown Minneapolis. The ideal candidate will have a minimum of an Associate's degree and relevant operational experience, with a strong background in project management, vendor coordination, and community relations.

Key Responsibilities

  • Coordinate and oversee vendors providing operational services for the DID
  • Perform occasional maintenance and repair work, as directed by the Director of Operations
  • Manage the DID Operations office space, including tracking and ordering supplies
  • Ensure that the organization and its mission, programs, products, and services consistently present a strong, positive image to stakeholders and the general public
  • Support operations and implementation of strategies and tactics as directed by the Director of Operations

Requirements

  • Minimum of an Associate's degree with relevant operational experience
  • Experience with some aspect of real estate, landscaping, and/or asset or project management is desirable
  • Introductory level skills in project management
  • Excellent customer service, human relations, and interpersonal skills
  • Ability to coordinate multiple projects and respond to changing needs
  • Strong analytical, critical thinking, and problem-solving skills

About the DID

The Minneapolis Downtown Improvement District (DID) is a business-funded non-profit that leads and collaborates to make downtown safer, cleaner, and greener. We convene people across sectors and jurisdictions to work on downtown issues, develop innovative solutions to complex public space challenges, and operate the downtown ambassador program. Launched in 2009, the DID implements these services and programs in a 120+ block area of downtown Minneapolis.

The DID is wholly controlled by the Minneapolis Downtown Council (MDC), a 501(c)(6) organization with the mission to create an extraordinary downtown through leadership, collaboration, advocacy, and innovation. Founded in 1955, the MDC is one of the most historic central business district associations in the nation and currently has 460 downtown-area organizations in its membership.

Why Join the DID?

The DID offers a dynamic and collaborative work environment, with opportunities to make a meaningful impact on the downtown community. As a member of our team, you will have the chance to work with a diverse group of stakeholders, develop innovative solutions to complex problems, and contribute to the creation of a vibrant and sustainable downtown.

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