Parts Sales Specialist
4 weeks ago
At Hyundai of Kennesaw, we're committed to providing exceptional customer service and a positive work environment. As a Parts Sales Specialist, you'll play a crucial role in ensuring our customers receive the best possible experience.
Key Responsibilities- Manage the parts sales process from start to finish, ensuring seamless communication with staff and customers.
- Provide accurate and efficient information regarding customer parts status, using the parts catalog to identify and discuss specific parts.
- Review body shop estimates to verify the accuracy of ordered parts and pricing.
- Offer high-level service to both internal and external customers, responding to phone calls, providing price quotes, and addressing customer inquiries.
- Pull and fill orders from stock, maintaining weekly bin checks to ensure accuracy and availability.
- Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
- Locate out-of-stock parts from external sources and submit emergency orders as needed.
- Ensure all internal requests for parts are billed on service repair orders.
- Process payments from retail customers or obtain credit authorization.
- High School Diploma or equivalent and prior auto parts sales experience (preferred).
- Ability to improve in a dynamic work environment, with strong interpersonal and time management skills.
- Capacity to read and interpret safety and maintenance documents.
- Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Valid driver's license and clean driving record.
- Experience with DealerTrack DMS.
- Medical, dental, and vision insurance.
- 401(k) plan.
- Paid vacations.
- Holiday lunches and grill-outs.
- Employee appreciation celebrations.
We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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