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Customer Service Liaison

2 months ago

Detroit, Michigan, United States Hertz Full time
About Customer Service Representative at Hertz Corporation

Main Responsibilities:

  • Customer Engagement:
  • To provide top-notch support services for clients via various communication channels ensuring seamless interactions.
  • Troubleshooting:
  • To efficiently address client inquiries by actively listening resolving their issues within agreed timelines maintaining professionalism at all times.
  • Tech Support:< ul style = 'list-style-type:square;' >< li > To collaborate closely with colleagues sharing knowledge experiences best practices fostering teamwork adaptability openness towards innovation growth innovation < / ul >< ul style = 'list-style-type:square;' >< li > To take part active involvement contribution efforts result-driven solutions enhancing overall customer satisfaction experience < / ul >< p >< strong > Qualifications & Skills: < ul style = 'list-style-type:square;' >< li > Bachelor's Degree Bachelor's degree equivalent qualification earned from recognized institution accredited by relevant authorities < / ul >< ul style = 'list-style-type:square;' >< li > Experience: < ul style = 'list-style-type:square;' >< li > Two years proven work history successful employment tenure within industries related sectors customer-facing environments customer service roles < / ul >< ul style = 'list-style-type:square;' >< li > Ability < ul style = 'list-style-type:square;' >< li > Excellent communication skills written verbal effective articulation persuasion persuasion presentation persuasion < / ul >< ul style = 'list-style-type:square;' >< li > Strong teamwork collaboration ability proven track record delivering results fostering cooperative teamwork environments open-minded proactive attitude < / ul >< ul style = 'list-style-type:square;' >< li > Detail-oriented organized meticulousness systematic approach effective time management prioritization delegation < / ul >< ul style = 'list-style-type:square;' >< li > Adaptability resilience flexibility ability thrive fast-paced dynamic environments uncertainty < / ul >< p >< strong > Physical Demands: < ul style = 'list-style-type:square;' >< li > Must possess auditory speaking communicating capabilities necessary fulfill responsibilities detailed above < / ul >< ul style = 'list-style-type:square;' >< li > Essential functions include sitting standing walking bending twisting climbing driving pushing pulling writing lifting seeing reading < / ul >