Customer Experience Specialist

6 days ago


Frederick, Maryland, United States Younger Auto Group Full time
Job Description:
We are seeking a Customer Experience Specialist to join our team at Younger Auto Group. In this role, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience when visiting our dealership.

Key Responsibilities:
- Greet and welcome customers to our dealership
- Manage front desk operations, including answering phone calls, responding to emails, and handling walk-in traffic
- Provide administrative support to sales and service teams
- Maintain accurate records and files
- Perform other duties as assigned

Requirements:
- High school diploma or equivalent required
- 1-3 months of related experience and/or training preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment

Salary:
- $50,000 - $70,000 per year

About Our Team:
At Younger Auto Group, we are a close-knit team of professionals who are passionate about delivering exceptional customer service and creating a positive experience for our customers.

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