Retail Sales Specialist

2 weeks ago


Matthews, North Carolina, United States Ascena Retail Group Full time
About Us
At Ascena Retail Group, we are dedicated to creating a supportive and inclusive environment that empowers individuals of all sizes and backgrounds. Our legacy in the fashion industry is built on the belief that clothing has the power to inspire confidence and self-expression.

POSITION OVERVIEW: RESPONSIBILITIES

As a Sales Associate, your key responsibilities will include:
  • CUSTOMER SERVICE
    • Foster a collaborative selling atmosphere that enhances the shopping experience for our customers.
    • Utilize effective selling techniques and product knowledge to meet customer needs.
    • Contribute to achieving store objectives through teamwork.
    • Encourage customer loyalty by promoting our product lines and services.
    • Assist in executing promotional events.
    • Maintain coverage of the sales floor and fitting areas.
    • Stay informed about ongoing sales promotions.
    • Manage multiple customer interactions and tasks efficiently.
  • STORE OPERATIONS
    • Collaborate with management to implement visual merchandising standards.
    • Restock merchandise on the sales floor as required.
    • Complete store maintenance tasks to ensure a tidy and organized environment.
    • Participate in loss prevention efforts and maintain safety protocols.
  • PERSONAL DEVELOPMENT
    • Take initiative in your training and professional growth.
QUALIFICATIONS
  • Excellent communication and customer service abilities.
  • Minimum of one year experience in retail.
  • High school diploma or equivalent is required.
PHYSICAL DEMANDS
  • Ability to perform physical tasks such as reaching, pushing, pulling, standing, squatting, and bending for extended periods.
  • Capable of using standard retail tools and technology.
  • Proficient in operating a computerized point-of-sale system.
  • Must meet store banking and emergency response requirements.
  • Able to lift up to 50 pounds and climb ladders as necessary.
Equal Employment Opportunity

Ascena Retail Group is committed to hiring and developing a diverse workforce. We ensure that all employment decisions are made based on qualifications and abilities, without discrimination based on any protected characteristics. We encourage applications from individuals with disabilities and provide accommodations as needed throughout the hiring process.

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