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Retail Sales Specialist

2 months ago


Matthews, North Carolina, United States Ascena Retail Group Full time
About Us
At Ascena Retail Group, we have a rich history of empowering individuals through fashion. Our commitment to inclusivity and diversity is at the core of our mission, creating a welcoming environment for all shapes and sizes. If you share our passion for fashion and believe in its power to boost confidence and self-expression, you will thrive in our community.

OVERVIEW: ROLES & RESPONSIBILITIES

As a Sales Associate, your responsibilities will include:
  • SERVICE
    • Foster a collaborative selling environment that provides an exceptional shopping experience for our customers.
    • Exhibit strong product knowledge and effective selling techniques.
    • Contribute to achieving store objectives across various segments.
    • Enhance customer loyalty through teamwork in selling initiatives.
    • Assist in executing promotional events.
    • Maintain a presence on the sales floor and in fitting rooms at all times.
    • Stay informed about ongoing sales promotions.
    • Manage multiple customer interactions and tasks efficiently.
  • EXECUTION
    • Collaborate with store leadership to implement visual merchandising standards.
    • Restock the sales floor as necessary.
    • Complete store maintenance tasks to ensure a neat and organized environment.
    • Play a role in loss prevention and safety initiatives.
  • TALENT
    • Take ownership of your training and professional development.
QUALIFICATIONS
  • Excellent communication and customer service abilities.
  • Minimum of one year of experience in specialty retail.
  • High school diploma is required.
PHYSICAL REQUIREMENTS
  • Capability to reach, push, pull, stand, squat, and bend for extended periods.
  • Ability to utilize common tools.
  • Proficient in operating computerized register systems.
  • Must meet banking requirements and respond to store alarm situations as needed.
  • Ability to lift up to 50 pounds.
  • Comfortable climbing an 8-foot ladder.
Equal Employment Opportunity

Ascena Retail Group is dedicated to hiring and nurturing the most qualified individuals at all levels. We ensure that all employment decisions are made based on qualifications and abilities, without discrimination based on any protected classification under applicable law. We are committed to fostering an inclusive workplace for all associates and applicants.