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Tax Filing Agency Senior Analyst

2 months ago

New York, New York, United States Della Infotech Full time
Job Title: Tax Filing Agency Senior Analyst

Job Summary:

We are seeking a highly skilled Tax Filing Agency Senior Analyst to join our team at Della Infotech. As a key member of our tax filing operations, you will be responsible for overseeing the administration of tax filings and notice resolution with government tax agencies.

Key Responsibilities:

  • Oversee administration of tax filings and notice resolution with government tax agencies.
  • Work across Tax Filing Shared Services to mitigate escalations.
  • Respond to Client and Client Team inquiries.
  • Educate clients and provide subject matter expertise for payroll tax filing and notice resolution.
  • Support and provide timely research on compliance and regulatory issues.
  • Recognize need for process improvement and communicate to management; Support any process improvements/changes.
  • Meet periodically with Operation Services Manager and report metrics and any delivery issues.
  • Support implementation of new clients.
  • Support and oversee delivery operations, including Tax Filing suppliers.
  • Compile, report and analyse metrics.
  • Ability to problem solve and using tax knowledge and experience.
  • Responsible for calculation P&I and abatement letter request.
  • Research and resolve payroll tax notices in a timely manner, including abatement requests, calculation of Penalty and Interest, and identification of root cause and prevention measures.
  • Mentor and support colleagues.
  • Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
  • Approve checklists - work checklist queue.
  • Coordinate testing for updated interfaces.
  • Variance analysis control point when issue needs escalation or analysis.
  • Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues.
  • Ability to work under tight deadlines.
  • Understanding and applying knowledge of payroll tax to notice resolution and process improvements.

Requirements:

  • High School Diploma and 3 years' experience in tax filing.
  • Demonstrated strong verbal & written communication skills required.
  • 2+ Years of Payroll Tax Filing experience.
  • 2+ Years client interaction and management.
  • Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc.
  • 2+ years' experience with tax filing software required.
  • Master Tax experience highly preferred.
  • ADP Smart Compliance experience desired.