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Customer Service Representative

2 months ago


Fresno, California, United States Burlington Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Cashier Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail environment.

Responsibilities:

  • Deliver exceptional customer service: Greet customers, respond to their needs, and provide a positive shopping experience.
  • Process transactions: Accurately and efficiently ring up sales, process returns and exchanges, and handle customer complaints in a professional manner.
  • Maintain a positive and professional attitude: Work effectively in a team environment, maintain a clean and organized workspace, and adhere to company policies and procedures.

Requirements:

  • Excellent communication and interpersonal skills: Ability to effectively communicate with customers, colleagues, and management.
  • Basic math skills: Ability to accurately handle cash, process transactions, and maintain accurate records.
  • Flexibility and adaptability: Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive hourly wage: $16 per hour.
  • Flexible scheduling: Opportunities to work a variety of shifts, including evenings, weekends, and holidays.
  • Associate discounts: Discounts on store merchandise and services.
  • Opportunities for advancement: Opportunities to advance to leadership roles and develop new skills.

About Burlington:

Burlington is a rapidly growing retail company that values its employees and provides opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees and the communities we serve.