Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Girl Scouts of Central California South. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and promoting our products and services.
Key Responsibilities:- Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Process customer transactions, including sales, returns, and exchanges, in a fast-paced retail environment.
- Maintain accurate records and reports, including sales data, customer interactions, and product inventory.
- Collaborate with colleagues to achieve sales goals and promote products and services.
- Participate in ongoing training and development to stay up-to-date on products, services, and customer service best practices.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1 year of customer service experience in a retail or sales environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic math skills and ability to handle cash and operate a point-of-sale system.
- A competitive hourly rate of $19.23.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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