Area Manager

1 week ago


Gilbert, Arizona, United States Pressed Juicery Full time
About the Role

We are seeking a highly skilled and motivated Area Manager to join our team at Pressed Juicery in Gilbert, Arizona. As a key member of our leadership team, you will be responsible for overseeing the sales performance, guest experience, operations, hiring, and talent development of our stores.

Key Responsibilities
  • Exceed sales and plan goals for your stores
  • Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience
  • Implement active and engaged product selling and sampling in-store and at the sample carts throughout the day
  • Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals
  • Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location
  • Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent
  • Conduct business reporting and guest insights to understand, troubleshoot, and follow-up on opportunity areas
  • Manage the store's P&L, KPIs, and inventory management
  • Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for your store
  • Utilize financial tools and resources to identify and proactively address opportunities in in-store performance
  • Oversee the store's cleanliness, operational excellence, food safety, and handling
  • Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts (including weekends, early mornings, and evenings)
  • Ensure store adherence to federal and local safety standards, including food safety, OSHA, CDC, ADA, wage, and hours laws
Requirements
  • 2+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members
  • Knowledge and interest in health, fitness, and/or wellness
  • Ability to build guest relationships and deliver exceptional service
  • Adapt and embrace new procedures, processes, and shifts to priorities
  • Excellent verbal and written communication skills with proficiency in English
  • Proficiency in sales principles, KPI deliverables, and guest service practices
  • California Food Handler Card or applicable state-specific requirement at the time of hire is preferred
  • Success managing a profit and loss statement or comparable financial reporting
  • Basic knowledge of MS Office: Word, PowerPoint, and Excel

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