Windows 10 Deskside Support Specialist

6 days ago


Nashville, Tennessee, United States TEKsystems Full time

This is an exciting opportunity to join TEKsystems as a Windows 10 Deskside Support Specialist. The successful candidate will provide local Desktop Support technicians, eliminating the need for resources to travel and work on site from other locations, thereby saving on hotel/travel costs.

In this role, you will be responsible for providing on-site desktop/LAN support to local users and meeting their Service Level expectations with open tickets. You will possess a strong understanding of Windows 10 and MS Office, along with experience in Hard drive encryption (Bit locker), Client Networking, Desktop/Laptop Installation/de-installation, and Desktop/Laptop hardware support.

The ideal candidate will have 2-3 years of 100% day-to-day Deskside (Hands on support) experience in a corporate environment and must have some Windows 7 exposure. Additionally, they should have customer service experience and the ability to prioritize tasks effectively. Salary Range: $60,000 - $80,000 per year

You will be working at a large Insurance company and the largest Technology Services company in the world, which presents a fantastic opportunity to grow your skills in a constantly changing and challenging environment. If you are looking for a chance to make a real impact and take on new challenges, then this could be the perfect role for you.

The job involves a phone interview and requires a strong background in customer service and technical support. The company is seeking an experienced professional who can work effectively in a team and meet the high expectations of the clients. In return, you will receive a competitive salary, benefits, and the opportunity to work on exciting projects.



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