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Front Desk Associate
2 months ago
At Drury Hotels, we're more than just a place to stay - we're a community that values our team members and guests alike. As a Guest Service Agent, you'll be the face of our hotel, providing exceptional experiences for our diverse team members and guests.
What You'll Do:
- Deliver warm and friendly service to our guests, ensuring a positive experience from check-in to check-out.
- Perform front desk functions, including checking guests in and out, promoting company programs, and maintaining guest records.
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, and cleanup.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture.
What We Expect of You:
- A warm and friendly demeanor when interacting with the public.
- Demonstrated attention to detail while handling multiple tasks simultaneously.
- Familiarity with handling money, making change, and using office machines.
- Ability to speak and receive direction in English.
- Willingness and ability to work alone as scheduled.
Why Choose Drury Hotels?
- Competitive starting rate of $13.95 per hour.
- Quarterly bonuses up to $1600/year based on hotel results.
- Flexible scheduling, paid time off, hotel discounts, and free room nights.
- Career growth opportunities, including mentorship, cross-training, and management training.
- Award-winning company culture, ranked among Forbes' Best Midsize Employers and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power.
Join Our Team:
At Drury Hotels, we're committed to providing a work environment that values our team members and guests alike. If you're a friendly, highly organized communicator with a can-do spirit, we want to hear from you