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Director of Store Experience

2 months ago

Pittsburgh, Pennsylvania, United States Edwardmarc Full time
About the Role

We are seeking a highly skilled and experienced Executive Director, Retail Operations to join our team at Edwardmarc. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer experience, and leading a high-performing retail team.

Key Responsibilities
  • Develop and implement retail strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of retail professionals to achieve sales and customer service goals
  • Collaborate with cross-functional teams to drive business results and improve operational efficiency
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Develop and implement plans to improve customer experience and loyalty
Requirements
  • 5+ years of experience in retail leadership or management
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Ability to analyze data and make informed business decisions
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a talented and experienced team