Manager of Product Support and Client Services
2 weeks ago
Customer Experience and Product Support Director
Position Overview:
Lorenz Engineering, a division of The Salem Group, is in search of a committed Customer Experience and Product Support Director to oversee our post-sale product assistance operations. This role entails managing customer service centers, technical support divisions, and warranty services. By evaluating customer insights and feedback, you will ensure our products uphold a superior reputation and fulfill customer needs.
Key Responsibilities:
- Oversee and interpret customer data for actionable insights.
- Guide the development of support documentation for components and accessories.
- Revise parts inventories and service kits.
- Administer pricing files for service components.
- Leverage sales analytics for prompt customer deliveries.
Qualifications:
- At least 5 years of experience in supervising product support and managing contact centers.
- Proficient in data analysis and experienced in process enhancement.
- Experience in the Outdoor Power Equipment or Durable Goods sectors is advantageous.
Educational Background:
- A Bachelor's degree in business management or a related field is preferred.
Team Leadership:
- Supervise a team of 6 to 7 direct reports in product and customer support operations.
-
Production Manager
6 days ago
Mesquite, Texas, United States FNA Group Full timeJob SummaryFNA Group, a leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment, is seeking a highly skilled Production Supervisor to join its team. As a dynamic organization with unprecedented growth, we are looking for a motivated individual who can multi-task, problem-solve, and drive results in a fast-paced...
-
Client Relationship Manager
1 week ago
Mesquite, Texas, United States Midway Staffing Full timePosition Overview:The Client Relationship Manager will collaborate closely with the Chief Sales Officer to oversee the complete client journey, focusing on sales and account management. This role is pivotal in establishing and nurturing a robust client pipeline to achieve monthly sales targets.About Midway Staffing:Midway Staffing is a leading staffing...
-
Production Manager
15 hours ago
Mesquite, Texas, United States FNA Group Full timeJob Summary:FNA Group, a leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment, is seeking a highly skilled Production Supervisor to join our team. As a key member of our production department, you will be responsible for managing and directing production activities within our manufacturing facility.Key...
-
Production Manager
1 week ago
Mesquite, Texas, United States Trova Advisory Group Full timeProduction SupervisorTrova Advisory Group is seeking a highly skilled Production Supervisor to oversee the smooth operation of our manufacturing process. As a key member of our team, you will be responsible for coordinating production activities, leading teams, and ensuring that our products meet quality standards and customer expectations.Key...
-
Library Services Support Specialist
1 week ago
Mesquite, Texas, United States City of Mesquite Texas Full timePosition Overview:As a vital member of the Library team, the Library Services Support Specialist plays a crucial role in delivering exceptional service to patrons while assisting in the operational functions of the Circulation department. Key Responsibilities:1. Provide comprehensive clerical assistance within the Circulation sector of the Library.2. Ensure...
-
Client Services Specialist II
2 weeks ago
Mesquite, Texas, United States Advancial Full timePosition Overview:Act as a vital liaison between members and the Credit Union, delivering a comprehensive array of financial services and assistance. The ideal candidates will possess a strong customer service orientation, be self-driven, and demonstrate the ability to manage multiple responsibilities with efficiency and effectiveness.Main...
-
Production Manager
3 days ago
Mesquite, Texas, United States Canadian Solar Full timeJob SummaryWe are seeking a highly skilled and experienced Production Supervisor to join our team at Canadian Solar. The successful candidate will be responsible for overseeing the daily operations of our production shift, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesProduction Oversight: Supervise and coordinate the...
-
Production Manager
4 days ago
Mesquite, Texas, United States FNA Group Full timeJob Description**Job Summary:**FNA Group, a leading manufacturer of consumer and industrial pressure washers and outdoor power equipment, is seeking a highly skilled Production Supervisor to join its team. As a key member of the production department, this individual will be responsible for overseeing the production process, ensuring quality and efficiency,...
-
Lead Production Manager for Multifamily Projects
2 weeks ago
Mesquite, Texas, United States Ilerwork Full timeProduction Manager Multifamily - ILERWORKILERWORK is in search of a skilled Production Manager Multifamily to join a distinguished client in the construction sector. This position entails the oversight and coordination of various construction initiatives, including the establishment of new structures, expansions, renovations, and modifications. Effective...
-
Production Manager
5 days ago
Mesquite, Texas, United States Canadian Solar Full timeJob SummaryWe are seeking a highly skilled and experienced Production Manager to join our team at Canadian Solar. As a key member of our operations team, you will be responsible for overseeing the production process and ensuring that our products meet the highest quality standards.Key ResponsibilitiesProduction Oversight: Supervise and coordinate production...
-
Client Service Representative
2 weeks ago
Mesquite, Texas, United States Domino's Franchise Full timeJob OverviewCompany Overview:We are on the lookout for skilled customer support associates who possess strong interpersonal skills and a vibrant personality. As we expand rapidly, there are numerous opportunities for career advancement within our organization, whether you aspire to move into management or explore other avenues. Whether you are seeking a...
-
Production Schedule Manager
1 week ago
Mesquite, Texas, United States Hexagon Purus Full timeJob OverviewHexagon Purus stands at the forefront of zero-emission mobility solutions, catering to a diverse range of sectors including light, medium, and heavy-duty vehicles, buses, maritime, rail, aerospace, and backup power solutions, as well as storage and distribution.With a rich history spanning over 60 years in developing clean fuel systems, we are a...
-
Production Operations Manager
5 days ago
Mesquite, Texas, United States Revolution Full timeAbout the RoleWe are seeking a highly skilled and experienced Production Operations Manager to join our team at Revolution. As a key member of our operations team, you will be responsible for planning, organizing, and controlling production to ensure efficient and effective operations.Key ResponsibilitiesProduction Planning and Control: Develop and implement...
-
Production Operations Manager
5 days ago
Mesquite, Texas, United States General Dynamics Full timeJob SummaryWe are seeking a highly skilled Maintenance Supervisor to join our team at General Dynamics Ordnance and Tactical Systems. As a key member of our operations team, you will be responsible for overseeing the maintenance and repair of our equipment and systems, ensuring optimal performance and efficiency.Key ResponsibilitiesSupervise a team of...
-
Insurance Sales and Client Relations Specialist
2 weeks ago
Mesquite, Texas, United States Larry Allen Sr - State Farm Agent Full timeJoin Our Team as a Dedicated ProfessionalJob Title: Agent Team MemberCompany: Larry Allen Sr - State Farm AgentPosition Overview: Become a vital part of our agency and gain invaluable experience in the insurance sector. This role offers the chance to engage with clients, advocate for State Farm offerings, and embark on the journey to becoming a State Farm...
-
Custodial Services Specialist
2 weeks ago
Mesquite, Texas, United States TX Citywide Professional Services Full timeJob Title: Housekeeping and Janitorial Services Associate at TX Citywide Professional ServicesTX Citywide Professional Services is a reputable organization dedicated to providing exceptional employment opportunities within the hospitality services industry. Our mission is to enhance the operational quality and efficiency of Dietary & Housekeeping Departments...
-
Customer Support Specialist
2 weeks ago
Mesquite, Texas, United States Baker Brothers Plumbing, Air & Electric Full timePosition Overview:Baker Brothers Plumbing, Air, & Electric is on the lookout for a dedicated Full-Time Customer Service Representative to enhance our team of innovative and enthusiastic professionals committed to providing exceptional customer service experiences. Our representatives handle incoming calls from both current and prospective clients while...
-
Multifamily Construction Production Leader
1 week ago
Mesquite, Texas, United States Ilerwork Full timeMultifamily Construction Production Leader - ILERWORKILERWORK is in search of a seasoned Production Manager specializing in multifamily projects for a distinguished client in Texas. This position entails the supervision and coordination of construction initiatives, which encompass the creation of new facilities, expansions, renovations, and modifications....
-
Customer Support Specialist
2 weeks ago
Mesquite, Texas, United States Baker Brothers Plumbing, Air & Electric Full timePosition Overview:Baker Brothers Plumbing, Air, & Electric is on the lookout for a dedicated Full-Time Customer Service Representative to enhance our team of innovative and enthusiastic professionals committed to providing exceptional customer service. In this role, you will handle incoming calls from both current and prospective clients while utilizing the...
-
Custodial Services Specialist
2 weeks ago
Mesquite, Texas, United States TX Citywide Professional Services Full timeJob Title: Housekeeping and Janitorial Services Associate at TX Citywide Professional ServicesTX Citywide Professional Services is a reputable organization dedicated to providing exceptional employment opportunities within the hospitality services industry. Our focus is on improving the quality and efficiency of Dietary & Housekeeping Departments in...