Guest Services Coordinator

4 days ago


San Antonio, Texas, United States Courtyard San Antonio Airport Full time
Guest Services Coordinator Job Description

We are seeking a highly organized and detail-oriented Guest Services Coordinator to join our team at Courtyard San Antonio Airport/North Star Mall. As a Guest Services Coordinator, you will be responsible for providing exceptional customer service, managing guest requests, and coordinating events and activities.

Duties and Responsibilities
- Manage guest requests, respond to inquiries, and resolve issues
- Coordinate events and activities, such as conferences and weddings
- Collaborate with colleagues to achieve exceptional customer satisfaction
- Maintain accurate records and reports as required
- Perform other duties as assigned

Requirements
- High school diploma or equivalent required; college coursework in hospitality or related field preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Basic knowledge of hotel operations and computer systems

What We Offer
- Competitive salary: $13.50/hour
- Comprehensive benefits package, including medical, dental, and vision coverage
- Paid time off and employee assistance program
- Opportunities for career growth and development

About Us
Courtyard San Antonio Airport/North Star Mall is a 3-star hotel located near San Antonio International Airport, offering comfortable accommodations and exceptional service. Our team is dedicated to providing a warm and welcoming experience for all guests.

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