Guest Experience Ambassador

7 days ago


San Antonio, Texas, United States Andretti Indoor Karting & Games Full time

We are seeking a motivated and enthusiastic individual to fill the role of Guest Experience Ambassador at Andretti Indoor Karting & Games. As a key member of our team, you will play a vital role in creating memorable experiences for our guests and ensuring their visit with us is enjoyable and hassle-free.

Responsibilities:

  • Greet and welcome guests in a friendly and professional manner.
  • Process transactions efficiently and accurately using our Point Of Sale system.
  • Count and reconcile cash drawers at the beginning of each shift.
  • Collect and process payments for various activities and services offered by the venue.
  • Provide excellent customer service and resolve any issues that may arise during the guest's visit.
  • Collaborate with colleagues to achieve common goals and provide support when needed.
  • Attend mandatory training sessions and meetings to stay updated on policies, procedures, and products.
  • Maintain a clean and organized workspace and adhere to health and safety protocols.

As a valued member of our team, you will have the opportunity to develop your skills and knowledge in areas such as cash handling, customer service, and teamwork. We offer a competitive hourly rate of $15 per hour and a supportive work environment that encourages growth and development.

Skills and Qualifications:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and accuracy in processing transactions.
  • Prior experience in guest-facing roles or similar environments is preferred.

Working Conditions:

  • Regularly works in a standing position for long periods.
  • Lifts up to 15 pounds regularly and occasionally heavier loads.
  • Ability to navigate through crowded areas and move around the venue as needed.
  • Exposed to bright lights, noise levels, and other environmental factors.
  • Manual dexterity required for operating equipment and performing tasks.


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