Cash Management Support Specialist

3 weeks ago


Portland, Oregon, United States Machias Savings Bank Full time
About the Role

Machias Savings Bank is seeking a highly skilled Cash Management Support Specialist to join our team. As a critical part of our Cash Management team, you will deliver exceptional customer experiences to our Cash Management customers through email and phone interactions.

Key Responsibilities
  • Work closely with Cash Management Relationship Managers, Cash Management Implementation Specialist, Cash Management Portfolio Manager, and Department Manager to support implementations of new services, opening of new accounts, and completion of day-to-day needs of our Cash Management customers.
  • Manage multiple priorities simultaneously, ensuring timely completion of tasks and exceptional customer satisfaction.
  • Utilize strong analytical and organizational skills to analyze customer needs and develop effective solutions.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
Requirements
  • Associate's degree or equivalent experience.
  • Excellent communication, presentation, and writing skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Strong analytical and organizational skills.
About Us

Machias Savings Bank is a family-first, employee-focused group of community leaders committed to moving Maine forward. We offer a comprehensive benefits package, including Profit Sharing, 401(k) match, Health, Dental, Vision, Life, and Disability Insurance, and generous Paid Time Off options.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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